Turbine Answer Service

Answer Service is Internet service system, which provides proper technological support for effective maintenance, high operating rate and increased levels of efficiency.

1. As for operation, there is technical information service such as; cause analysis for anomaly data; data evaluation on operation; presentation of countermeasures for trouble occurrence; performance evaluation of machinery.
2. As for maintenance, there is technical information service such as; the latest maintenance technology; overhaul planning; suggest components of replacement; and trouble prevention, etc.

Technical Information Service
Technical Inquiry Answer Service

Hitachi has managed Answer Center with specialists who provide the most suitable technical support in a timely fashion to meet the needs of power plants affiliates.

It is expected to prevent any trouble to developing into a service one, because our response to inquiry is more rapid than before.

Decrease the dispatch fee of specialists.

You may feel as if the specialist is just in the next door, by being able to obtain the necessary technical information and support in easier and timely manner.

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